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1. Introduction

Sister Sources Community LLC ("SSC," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or communicate with us through our AI Chat Assistant.

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2. Information We Collect

We may collect information you voluntarily provide during conversations with our AI Chat Assistant, including your name, email address, mobile phone number (if provided), and the content of your messages. We also collect limited technical information such as IP address, browser type, device information, cookies, and website analytics.

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3. How We Use Your Information

We use your information to respond to your questions, provide requested information, offer customer support, improve our website and chatbot experience, maintain website security, comply with legal obligations, and communicate with you only as permitted by your consent.

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4. AI Chat Assistant

Our website includes an AI-powered Chat Assistant. Information you voluntarily submit during chat sessions may be used to answer your questions, provide requested information, and improve our services. Please do not submit sensitive personal information unless specifically requested.

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5. SMS & Email Communications (A2P Compliance)

If you voluntarily provide your mobile phone number during a conversation with the SSC AI Chat Assistant and expressly consent to receive text messages, SSC may send SMS messages regarding your inquiry, requested information, customer support, or follow-up communications you have requested.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at info@sistersourcesco.com.

If you provide your email address, we may respond to your inquiry or send communications you have requested. Marketing emails, when offered, will include an unsubscribe option.

Mobile opt-in information, consent records, and text messaging consent will NEVER be sold, rented, shared, or transferred to third parties or affiliates for their marketing or promotional purposes. Consent to receive SMS messages is not a condition of purchasing any product or service.

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6. Cookies & Analytics

Our website may use cookies and analytics tools, including Wix Analytics and similar technologies, to understand website usage and improve user experience.

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7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. While no system is completely secure, we strive to protect the information entrusted to us.

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8. Third-Party Service Providers

SSC currently uses third-party providers such as Wix (website hosting), GoHighLevel (AI chatbot, CRM, and messaging), Google Workspace (email services), and other providers necessary to operate our website. These providers process information according to their own privacy policies.

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9. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information or withdraw consent for future communications by contacting us.

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10. Children's Privacy

Our website and services are intended for adults and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

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11. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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12. Contact Information

Sister Sources Community LLC (SSC)
Email: info@sistersourcesco.com
Website: www.sistersourcesco.com

© Sister Sources Community LLC (SSC). All Rights Reserved.

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